Privacy Policy & Terms of Use

Effective Date: October 2025

Privacy Policy

At JuicyPay, your privacy and trust are our top priority. We are committed to protecting your personal information and being transparent about how we use it. This Privacy Policy explains how we collect, use, and protect your data when you use our website, mobile app, and related services.

1. Information We Collect

Personal Information: Name, email, phone number, wallet address, and verification details when you create or verify your account.
Transactional Data: Details of your crypto transactions, payment records, and linked wallets.
Device and Usage Data: IP address, browser type, app version, and activity logs used for security, analytics, and performance improvement.

2. How We Use Your Information

Create and manage your JuicyPay account
Facilitate deposits, withdrawals, and transactions
Prevent fraud, secure assets, and comply with KYC/AML regulations
Improve app performance and user experience
Communicate updates, offers, and account notifications

3. How We Protect Your Information

We apply strong encryption, multi-factor authentication, and network firewalls to protect your data. JuicyPay never shares or sells your data to third parties for advertising purposes.

4. Sharing Information

We only share your data when necessary to:

Comply with legal obligations
Process payments or verifications via trusted partners
Protect our platform against fraud or abuse

5. Your Rights

Access, update, or delete your personal data
Withdraw consent for data processing
Request a copy of information we hold about you

6. Data Retention

We retain data only as long as necessary to comply with legal, financial, or operational requirements.

7. Cookies

Our website uses cookies to improve your experience. You can manage or disable them in your browser settings, but some site features may not work properly without them.

8. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.

Contact Us: If you have any privacy concerns or requests, reach us at official@juicypay.app

Terms of Use

Welcome to JuicyPay. By accessing or using our website or app, you agree to comply with these Terms of Use. Please read them carefully before using our services.

1. Acceptance of Terms

By using JuicyPay, you agree to be bound by these Terms and all applicable laws. If you do not agree, please discontinue use immediately.

2. Eligibility

You must be at least 18 years old to use JuicyPay. By using our platform, you confirm that all information provided is accurate and that you are not restricted by local laws from using digital asset services.

3. Service Overview

JuicyPay provides digital asset exchange and conversion services, allowing users to buy, sell, and withdraw cryptocurrencies and stablecoins securely.

4. Account Responsibilities

Keep your login credentials confidential
Report unauthorized access immediately

JuicyPay is not liable for losses caused by negligence in protecting your account credentials.

5. Prohibited Activities

Using JuicyPay for illegal or fraudulent activity
Attempting to hack, disrupt, or reverse-engineer the platform
Engaging in scams, phishing, or money laundering

6. Fees and Payments

Service fees and withdrawal rates are displayed before transactions and may change periodically.

7. Risk Disclaimer

Cryptocurrency transactions involve market risks. JuicyPay does not guarantee profits or protect against losses.

8. Limitation of Liability

Loss of funds due to user error or third-party failures
Downtime or technical issues beyond our control
Losses due to market volatility

9. Intellectual Property

All content, trademarks, and software on JuicyPay belong to JuicyPay Ltd. You may not copy or modify any part without written permission.

10. Termination

We may suspend or terminate your account at our discretion for any violation of these Terms or suspicious activity.

11. Governing Law

These Terms are governed by the laws of Nigeria (or the jurisdiction where JuicyPay is registered). Disputes will be handled through arbitration or court proceedings in that jurisdiction.

12. Contact Information

For legal questions, contact us at official@juicypay.app